Future of product development blog

What Should Everyone Know About Service Design?

What Should Everyone Know About Service Design?

Service design is trendy. It is a way of thinking and a set of tools and methods that embraces the entire organization – you as well! No worries, you do not have to be a Service Designer or a know-it-all in customer experiences. As long as you understand what service design means for your work, it is enough. Here are the ABCs of service design, i.e. a crash course into the subject.

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Product Owner – a Side Job or Full-time Work?

Product Owner – a Side Job or Full-time Work?

It often feels like the importance of product ownership is not entirely understood. However, the Product Owner is a really important role for any product development, and it should be payed more attention to. In this blog we will tell you, why product ownership is worth investing in.

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You Cannot Motivate Anyone – Motivation Comes From Within!

You Cannot Motivate Anyone – Motivation Comes From Within!

Numerous studies have shown that employees who are motivated have a very positive impact on the organization’s results and operations. The equation is simple: the more committed the employees are, the better the company performs. So, how can we motivate people to do their best?

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Don’t Outsource Service Design – Learn It!

Don’t Outsource Service Design – Learn It!

Customer experience is so important that you should not assign it to a third party. A functional or ready product alone is not enough. You need a positive customer experience because the decision on the excellence of the product or service is made by the user or customer. In order for the customer’s experience to be as consistent with the company’s goals as possible, you need service design.

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Why Do We Need Service Design? – The 5 Benefits.

Why Do We Need Service Design? – The 5 Benefits.

Service design looks at the service comprehensively from the customer’s perspective.
Concepts like customer experience, customer understanding, customer orientation, service promise and value proposition are basic concepts of service design, without forgetting the business resources. Read more in our blog!

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