The company is a nationwide mutual insurance company that provides insurance services to individuals, businesses, and farms. Tapiola and Lähivakuutus merged into a mutual financial group Lähivakuutus-Tapiola in 2013.
Lähivakuutus is one of many who trusted Contribyte know-how of product development tools.
Lähivakuutus wanted to reform the system, as well as the management of the requirements of software projects, change and test management processes and tools. The customer was responsible for defining, prioritizing and final validation, while maintenance and project development tasks and testing were largely outsourced to various suppliers. Related policies, processes and responsibilities / roles were not uniform. There was no equally clear and documented approach to be followed ensuring current working habits and know-how to be moved from one project to another. In addition, there were a few different tools in requirements, change, and testing management that were not utilized in the best possible way.
Contribyte carried out an accurate assessment of the current practices and tools and proposed a list of concrete developmental actions in two weeks. After the evaluation, Contribyte helped the client in the development project: defining the processes, evaluating a suitable ALM tool, as well as its implementation and training. The project was implemented according to the agreed timetable in seven stages over about seven months.
The customer received an accurate assessment of the current business model on schedule and efficiently, a development proposal, a new defined way of work, a cost efficient tool suitable for the need and the implementation and training for this tool.