Case Story: Rocla's requirements management reform

How the delivery organization’s process and working habits were made more agile and to produce more value for their customers.

Rocla

Rocla develops, manufactures, and markets electronic storage equipment and automated forklift systems. In addition, the company provides full lifetime services for those products. Rocla is a leader in its industry, whose development is world famous in the field.

Contribyte enhanced Rocla's business by aligning and optimizing Rocla software development.

Challenge

Importance of software systems in the logistics industry grows and deepens. Built over time, the Rocla software development was born for the needs of independent projects. Processes, tools and approaches were fragmented. Thus Rocla software development, software changeability, and version control no longer responded to product development or customer needs. Software deliveries were not fast enough, the quality was not uniform, and maintenance requirements took too many resources. Problems were seen especially in the area of requirements management, both the methods and the tools.

Solution

Contribyte analyzed the current state of software development using Contribyte Assesment at Rocla, identified the problems and defined the objectives in relation to the business. Software development was introduced into the product package by building one development model and standardizing development processes and tools. In addition, Contribyte helped Rocla’s software and electronics experts find a common language for product development by establishing clear communication processes between software development and R & D. This was achieved by standardizing requirements management practices’ ‘language’ or terminology. In addition, requirements management tools were introduced to suit the needs and criteria of options.

Benefits

Contribyte enhanced Rocla’s business by aligning and optimizing Rocla software development. This improved the quality and speed of operations and brought the company a competitive advantage. Rocla’s software development has sped up by 25 % which speeds up the offering of the products to customers. The products are of higher quality and more equal. The number of product maintenance and software maintenance needs have declined. Software and version management has become more efficient. Maintenance has significantly been facilitated by e.g. the renovation of the update distribution. After-marketing has become more efficient and customer satisfaction has increased. Software and electronics experts better understand each other’s roles in product development.

Rocla's software and version management has become more efficient through Contribyte 's assessment.

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