{"version":"1.0","provider_name":"Contribyte","provider_url":"https:\/\/contribyte.fi\/en\/","author_name":"Maria Wan","author_url":"https:\/\/contribyte.fi\/en\/author\/mawa\/","title":"Why Do We Need Service Design? \u2013 The 5 Benefits. &ndash; Contribyte","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"QuljhbnFOT\"><a href=\"https:\/\/contribyte.fi\/en\/2018\/02\/26\/why-do-we-need-service-design\/\">Why Do We Need Service Design? \u2013 The 5 Benefits.<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/contribyte.fi\/en\/2018\/02\/26\/why-do-we-need-service-design\/embed\/#?secret=QuljhbnFOT\" width=\"600\" height=\"338\" title=\"&#8220;Why Do We Need Service Design? \u2013 The 5 Benefits.&#8221; &#8212; Contribyte\" data-secret=\"QuljhbnFOT\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/contribyte.fi\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","thumbnail_url":"https:\/\/contribyte.fi\/wp-content\/uploads\/2018\/02\/Fotolia_137773736_M.jpg","thumbnail_width":"1688","thumbnail_height":"1125","description":"Service design looks at the service comprehensively from the customer\u2019s perspective. Concepts like customer experience, customer understanding, customer orientation, service promise and value proposition are basic concepts of service design, without forgetting the business resources. Read more in our blog!"}