{"id":9368,"date":"2017-11-23T15:42:54","date_gmt":"2017-11-23T13:42:54","guid":{"rendered":"https:\/\/contribyte.fi\/2017\/11\/23\/business-case-hoikistuu-pohottyneesta-taulukkolaskelmasta-tuotekehityksen-ohjausvalineeksi\/"},"modified":"2019-03-22T15:38:46","modified_gmt":"2019-03-22T13:38:46","slug":"business-case-gets-lean","status":"publish","type":"post","link":"https:\/\/contribyte.fi\/en\/2017\/11\/23\/business-case-gets-lean\/","title":{"rendered":"Business Case Gets Lean"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;3.0.74&#8243; custom_padding_tablet=&#8221;50px|0|50px|0&#8243; transparent_background=&#8221;off&#8221; padding_mobile=&#8221;off&#8221;][et_pb_fullwidth_post_title author=&#8221;off&#8221; date_format=&#8221;j M Y&#8221; categories=&#8221;off&#8221; comments=&#8221;off&#8221; featured_placement=&#8221;background&#8221; text_color=&#8221;light&#8221; text_background=&#8221;on&#8221; text_bg_color=&#8221;rgba(0,0,0,0.38)&#8221; _builder_version=&#8221;3.0.85&#8243; title_font_size=&#8221;48px&#8221; title_font_size_phone=&#8221;30px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; title_line_height=&#8221;1.2em&#8221; meta_font_size=&#8221;16px&#8221; meta_letter_spacing=&#8221;4px&#8221; meta_line_height=&#8221;3em&#8221; parallax=&#8221;on&#8221; parallax_method=&#8221;off&#8221; custom_padding=&#8221;200px||300px|&#8221; parallax_effect=&#8221;on&#8221;][\/et_pb_fullwidth_post_title][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|desktop&#8221; admin_label=&#8221;section&#8221; _builder_version=&#8221;3.0.74&#8243; background_color=&#8221;#f2f2f2&#8243; custom_padding_tablet=&#8221;50px|0|50px|0&#8243; transparent_background=&#8221;off&#8221; padding_mobile=&#8221;off&#8221;][et_pb_row padding_mobile=&#8221;off&#8221; column_padding_mobile=&#8221;on&#8221; parallax_method_1=&#8221;off&#8221; _builder_version=&#8221;3.0.47&#8243; background_color=&#8221;#ffffff&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.0.47&#8243; column_padding_mobile=&#8221;on&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;off&#8221;][et_pb_post_title author=&#8221;off&#8221; categories=&#8221;off&#8221; comments=&#8221;off&#8221; featured_image=&#8221;off&#8221; _builder_version=&#8221;3.0.85&#8243; title_font_size=&#8221;50px&#8221; title_font_size_phone=&#8221;30px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; parallax=&#8221;on&#8221; parallax_method=&#8221;off&#8221; custom_padding=&#8221;|50px||50px&#8221; parallax_effect=&#8221;on&#8221;][\/et_pb_post_title][\/et_pb_column][\/et_pb_row][et_pb_row padding_mobile=&#8221;off&#8221; column_padding_mobile=&#8221;on&#8221; padding_right_1=&#8221;50px&#8221; padding_left_1=&#8221;50px&#8221; admin_label=&#8221;row&#8221; _builder_version=&#8221;3.0.47&#8243; background_color=&#8221;#ffffff&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.0.47&#8243; padding_left=&#8221;50px&#8221; padding_right=&#8221;50px&#8221; column_padding_mobile=&#8221;on&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;on&#8221;][et_pb_text _builder_version=&#8221;3.0.106&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; border_color_all=&#8221;#ffffff&#8221; module_alignment=&#8221;left&#8221; use_border_color=&#8221;off&#8221;]<span style=\"font-weight: 400;\">While agile methods are already being deployed in product development, the majority of mid-sized and large companies still use the traditional waterfall model in the development of their business operations. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Business case calculations and business plans are drawn up for the next 3\u20135 years, presentations are created and arguments practiced, money is requested and sometimes even received. \u00a0But that\u2019s about it. \u00a0Thanks to the typical \u2018shoot and forget\u2019 mentality of upper management, matters are not taken up again until years later \u2013 if at all.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Might it be time for leaner business cases? \u00a0<\/span><\/p>\n<h3><b>Anticipating uncertainties<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Predicting the future is a difficult business, yet business cases are often about the prediction of future profits.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Many things can go wrong in forecasts for new business, so let\u2019s focus on the most common stumbling stones:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">We miscalculate needs, and there is no customer interest \u2013 our service does not take off.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">We overestimate the size and\/or maturity of the market, and sales drag behind expectations.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">We overestimate the growth speed of the business: profits accumulate more slowly and expenses more rapidly than expected.<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Business tests carried out during development reduce the identified risks and greatest uncertainties fundamentally. We can test all kinds of things: various service versions (to understand customer needs better), business models, pricing models, marketing concepts, etc. \u00a0On the basis of what we learn from these tests, we can adjust and direct development and commercialisation activities long before the actual launch.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The size of the market is seldom the root cause of failure. If needs have been identified and tested appropriately, there are usually enough customers. Yet expenses and the speed at which customers\u2019 interest arises and they begin buying the service are often underestimated. Nearly as often corrective actions are not taken at all or they are done by halves.<\/span><\/p>\n<h3><\/h3>\n<h3><b>One Big Decision or several smaller ones?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Let\u2019s get back to our business case.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In a waterfall-type business case we would propose a three-year investment, aiming at predicted cumulative profits and a ROI that pleases the management. Most of the parameters for this business case are, even <\/span><i><span style=\"font-weight: 400;\">at best<\/span><\/i><span style=\"font-weight: 400;\">, nothing but educated guesses.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-12231 alignnone\" src=\"https:\/\/b845811.smushcdn.com\/845811\/wp-content\/uploads\/2017\/11\/Na\u0308ytto\u0308kuva-2018-9-4-kello-15.26.12-300x166.png?lossy=1&strip=1&webp=1\" alt=\"\" width=\"701\" height=\"388\" srcset=\"https:\/\/b845811.smushcdn.com\/845811\/wp-content\/uploads\/2017\/11\/Na\u0308ytto\u0308kuva-2018-9-4-kello-15.26.12-300x166.png?lossy=1&strip=1&webp=1 300w, https:\/\/b845811.smushcdn.com\/845811\/wp-content\/uploads\/2017\/11\/Na\u0308ytto\u0308kuva-2018-9-4-kello-15.26.12-768x424.png?lossy=1&strip=1&webp=1 768w, https:\/\/b845811.smushcdn.com\/845811\/wp-content\/uploads\/2017\/11\/Na\u0308ytto\u0308kuva-2018-9-4-kello-15.26.12-1024x566.png?lossy=1&strip=1&webp=1 1024w, https:\/\/b845811.smushcdn.com\/845811\/wp-content\/uploads\/2017\/11\/Na\u0308ytto\u0308kuva-2018-9-4-kello-15.26.12-1080x597.png?lossy=1&strip=1&webp=1 1080w, https:\/\/b845811.smushcdn.com\/845811\/wp-content\/uploads\/2017\/11\/Na\u0308ytto\u0308kuva-2018-9-4-kello-15.26.12-610x337.png?lossy=1&strip=1&webp=1 610w, https:\/\/b845811.smushcdn.com\/845811\/wp-content\/uploads\/2017\/11\/Na\u0308ytto\u0308kuva-2018-9-4-kello-15.26.12.png?lossy=1&strip=1&webp=1 1770w, https:\/\/b845811.smushcdn.com\/845811\/wp-content\/uploads\/2017\/11\/Na\u0308ytto\u0308kuva-2018-9-4-kello-15.26.12.png?size=216x120&lossy=1&strip=1&webp=1 216w, https:\/\/b845811.smushcdn.com\/845811\/wp-content\/uploads\/2017\/11\/Na\u0308ytto\u0308kuva-2018-9-4-kello-15.26.12.png?size=432x239&lossy=1&strip=1&webp=1 432w\" sizes=\"(max-width: 701px) 100vw, 701px\" \/><\/p>\n<p><i><span style=\"font-weight: 400;\">Waterfall-type business case.<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400;\">Let\u2019s introduce the short cycles we are familiar with from development operations \u2013 sprints that we continue even after the service has been launched.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-12232 alignnone\" src=\"https:\/\/b845811.smushcdn.com\/845811\/wp-content\/uploads\/2017\/11\/Na\u0308ytto\u0308kuva-2018-9-4-kello-15.26.27-300x231.png?lossy=1&strip=1&webp=1\" alt=\"\" width=\"700\" height=\"539\" srcset=\"https:\/\/b845811.smushcdn.com\/845811\/wp-content\/uploads\/2017\/11\/Na\u0308ytto\u0308kuva-2018-9-4-kello-15.26.27-300x231.png?lossy=1&strip=1&webp=1 300w, https:\/\/b845811.smushcdn.com\/845811\/wp-content\/uploads\/2017\/11\/Na\u0308ytto\u0308kuva-2018-9-4-kello-15.26.27-768x593.png?lossy=1&strip=1&webp=1 768w, https:\/\/b845811.smushcdn.com\/845811\/wp-content\/uploads\/2017\/11\/Na\u0308ytto\u0308kuva-2018-9-4-kello-15.26.27-1024x790.png?lossy=1&strip=1&webp=1 1024w, https:\/\/b845811.smushcdn.com\/845811\/wp-content\/uploads\/2017\/11\/Na\u0308ytto\u0308kuva-2018-9-4-kello-15.26.27-1080x833.png?lossy=1&strip=1&webp=1 1080w, https:\/\/b845811.smushcdn.com\/845811\/wp-content\/uploads\/2017\/11\/Na\u0308ytto\u0308kuva-2018-9-4-kello-15.26.27-610x471.png?lossy=1&strip=1&webp=1 610w, https:\/\/b845811.smushcdn.com\/845811\/wp-content\/uploads\/2017\/11\/Na\u0308ytto\u0308kuva-2018-9-4-kello-15.26.27.png?lossy=1&strip=1&webp=1 1576w, https:\/\/b845811.smushcdn.com\/845811\/wp-content\/uploads\/2017\/11\/Na\u0308ytto\u0308kuva-2018-9-4-kello-15.26.27.png?size=216x166&lossy=1&strip=1&webp=1 216w, https:\/\/b845811.smushcdn.com\/845811\/wp-content\/uploads\/2017\/11\/Na\u0308ytto\u0308kuva-2018-9-4-kello-15.26.27.png?size=432x333&lossy=1&strip=1&webp=1 432w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/p>\n<p><i><span style=\"font-weight: 400;\">Sprints that support decision-making.<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400;\">Our waterfall has split into a number of trickles \u2013 smaller business decisions \u2013 but, above all, we have several control points. Thanks to more recent and detailed information, uncertainties are fewer, we can make decisions regarding further investments (even reduce the intended investment) and changes of direction (pivot), or even bury the entire service before the launch if the goals are, despite the amendments, not met. \u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We actively control the service after its launch <\/span><i><span style=\"font-weight: 400;\">during the critical introduction and growth stage<\/span><\/i><span style=\"font-weight: 400;\">, instead of waiting 2\u20133 years just to find out (often without a proper analysis) that the goals were not met, after all.<\/span><\/p>\n<h3><\/h3>\n<h3><b>When should decisions be made?<\/b><\/h3>\n<p><i><span style=\"font-weight: 400;\">Uncertainty<\/span><\/i><span style=\"font-weight: 400;\"> affects the decision cycle. The more uncertain we are, the more business tests and investment decisions are needed. More information translates into fewer uncertainties, implementation can be started, and we can prolong the decision cycle. \u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, we must be prepared to make new decisions, too. As soon as we find out something new about the market, customer needs, competitors or our solutions, it <\/span><i><span style=\"font-weight: 400;\">might be<\/span><\/i><span style=\"font-weight: 400;\"> necessary to correct the course or make other changes. Changes do not automatically necessitate further investments. The need for self-financing might even be reduced as a result of, for instance, adjusting the business model. \u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If we learn nothing new during development, launch and production, there is cause for worry.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-12233 alignnone\" src=\"https:\/\/b845811.smushcdn.com\/845811\/wp-content\/uploads\/2017\/11\/Na\u0308ytto\u0308kuva-2018-9-4-kello-15.26.43-300x153.png?lossy=1&strip=1&webp=1\" alt=\"\" width=\"706\" height=\"360\" srcset=\"https:\/\/b845811.smushcdn.com\/845811\/wp-content\/uploads\/2017\/11\/Na\u0308ytto\u0308kuva-2018-9-4-kello-15.26.43-300x153.png?lossy=1&strip=1&webp=1 300w, https:\/\/b845811.smushcdn.com\/845811\/wp-content\/uploads\/2017\/11\/Na\u0308ytto\u0308kuva-2018-9-4-kello-15.26.43-768x392.png?lossy=1&strip=1&webp=1 768w, https:\/\/b845811.smushcdn.com\/845811\/wp-content\/uploads\/2017\/11\/Na\u0308ytto\u0308kuva-2018-9-4-kello-15.26.43-1024x522.png?lossy=1&strip=1&webp=1 1024w, https:\/\/b845811.smushcdn.com\/845811\/wp-content\/uploads\/2017\/11\/Na\u0308ytto\u0308kuva-2018-9-4-kello-15.26.43-1080x551.png?lossy=1&strip=1&webp=1 1080w, https:\/\/b845811.smushcdn.com\/845811\/wp-content\/uploads\/2017\/11\/Na\u0308ytto\u0308kuva-2018-9-4-kello-15.26.43-610x311.png?lossy=1&strip=1&webp=1 610w, https:\/\/b845811.smushcdn.com\/845811\/wp-content\/uploads\/2017\/11\/Na\u0308ytto\u0308kuva-2018-9-4-kello-15.26.43.png?lossy=1&strip=1&webp=1 1816w, https:\/\/b845811.smushcdn.com\/845811\/wp-content\/uploads\/2017\/11\/Na\u0308ytto\u0308kuva-2018-9-4-kello-15.26.43.png?size=216x110&lossy=1&strip=1&webp=1 216w, https:\/\/b845811.smushcdn.com\/845811\/wp-content\/uploads\/2017\/11\/Na\u0308ytto\u0308kuva-2018-9-4-kello-15.26.43.png?size=432x220&lossy=1&strip=1&webp=1 432w\" sizes=\"(max-width: 706px) 100vw, 706px\" \/><\/p>\n<p><i><span style=\"font-weight: 400;\">Rules of thumb for the decision-making cycle during business cases.<\/span><\/i><\/p>\n<h3><\/h3>\n<h3><b>A lean business case calls for bold and active decision-making<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Instead of a single large investment decision we make a series of smaller decisions, retaining the ability to react to the environment, make changes and take corrective action. If necessary, we are also prepared to cut funding and run the service down quickly. It is wiser to save the money for another venture than to keep banging our head against the wall.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">What was once a harrowing, bloated Excel exercise is now a leaner business case that can be used as a practical tool for controlling and managing business operations. When the time and effort saved is used for active decision-making, the chances of succeeding in new business operations are better.<\/span><\/p>\n<p>&nbsp;<\/p>\n<div class=\"vanity-url-form\">\n<form action=\"https:\/\/www.linkedin.com\/profile\/vanity-name-submit\" method=\"POST\" name=\"vanityUrlForm\"><\/form>\n<\/div>\n<p>[\/et_pb_text][et_pb_team_member name=&#8221;Markku Nurmela &#8221; position=&#8221;Leading Consultant&#8221; image_url=&#8221;https:\/\/contribyte.fi\/wp-content\/uploads\/2018\/11\/Markku-Nurmela.jpg&#8221; _builder_version=&#8221;3.19.1&#8243; background_color=&#8221;#f7f7f7&#8243; custom_padding=&#8221;30px|30px|30px|30px&#8221; saved_tabs=&#8221;all&#8221; global_module=&#8221;15798&#8243;]<\/p>\n<p>Markku Nurmela is an experienced coach and consultant who has put numerous ideas, business cases and product strategies in order. As a night owl, he drills in the evening shift to make sure that the customer gets what they need. Usually, customers find that they have received a bit more from Markku than they ordered. In addition to working, Markku loves cooking and walking in the nature with his dogs. The best ideas are often born in the open air in the middle of the forest.<\/p>\n<p>[\/et_pb_team_member][\/et_pb_column][\/et_pb_row][et_pb_row padding_mobile=&#8221;off&#8221; column_padding_mobile=&#8221;on&#8221; padding_right_1=&#8221;30px&#8221; padding_left_1=&#8221;30px&#8221; _builder_version=&#8221;3.0.47&#8243; background_color=&#8221;#003478&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.0.47&#8243; padding_left=&#8221;30px&#8221; padding_right=&#8221;30px&#8221; column_padding_mobile=&#8221;on&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;on&#8221;][et_pb_post_nav in_same_term=&#8221;off&#8221; _builder_version=&#8221;3.0.92&#8243; title_font=&#8221;||||on&#8221; title_text_color=&#8221;#ffffff&#8221; title_font_size=&#8221;22px&#8221; title_line_height=&#8221;2em&#8221; border_width_all=&#8221;5px&#8221; border_color_all=&#8221;#003478&#8243; border_style_all=&#8221;outset&#8221; use_border_color=&#8221;off&#8221;][\/et_pb_post_nav][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;3.0.47&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.0.47&#8243; parallax=&#8221;off&#8221; parallax_method=&#8221;on&#8221;][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;3.0.74&#8243; custom_padding=&#8221;54px|0px|0px|0px&#8221; custom_padding_tablet=&#8221;50px|0|50px|0&#8243; transparent_background=&#8221;off&#8221; padding_mobile=&#8221;off&#8221;][et_pb_row make_fullwidth=&#8221;on&#8221; padding_mobile=&#8221;off&#8221; column_padding_mobile=&#8221;on&#8221; parallax_method_1=&#8221;off&#8221; admin_label=&#8221;row&#8221; _builder_version=&#8221;3.0.47&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.0.47&#8243; column_padding_mobile=&#8221;on&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;off&#8221;][et_pb_sidebar orientation=&#8221;right&#8221; area=&#8221;et_pb_widget_area_1&#8243; _builder_version=&#8221;3.0.74&#8243;][\/et_pb_sidebar][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>While agile methods are already being deployed in product development, the majority of<br \/>\nmid-sized and large companies still use the traditional waterfall model in the development of<br \/>\ntheir business operations.<\/p>\n","protected":false},"author":1,"featured_media":14662,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","wds_primary_category":0,"footnotes":""},"categories":[686,886,688,689,699,42],"tags":[452,188,201,202,203,191,198,195,204,196,205],"class_list":["post-9368","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-asiakas-ja-liiketoiminta-en","category-liiketoiminta-en","category-tuotejohtaminen-2-en","category-tuotestrategia-en","category-tuotesuunnittelu-en","category-uncategorized","tag-agile-en","tag-business-case-en","tag-ketteryys-en","tag-ketterat-menetelmat-en","tag-lean-en","tag-liiketoiminta-en","tag-product-development","tag-tulevaisuuden-tuotekehitys-en","tag-tuotejohtaminen-en","tag-tuotekehitys-en","tag-waterfall-model"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v15.7 - 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